Everything you need to know about using the Kinduct Platform

Release Notes 2017-11-28

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This release includes updates in the following areas:

  • Metrics Management
  • File upload

Metrics Management

For administrators who have Metrics Management enabled, we have improved how data is refreshed in your site. With this update, once you click Apply Changes in Metrics Management to start refreshing data for reporting, you can then navigate anywhere on your site while your data is refreshing in the background.

We have also added a new icon next to the alerts icon that indicates when your data is currently refreshing or when your data is up to date. This feature allows you to see the status of your data from anywhere on your site.

NOTE: You may need to clear your browsers cache in order for these changes to take effect. Perform a hard refresh in your web browser from the Metrics Management page to clear your browsers cache and load the most recent version of the page. With Windows, hold down Ctrl and press F5 or with Mac, hold down ⌘ Cmd and Shift and then press R.

New icon showing data currently refreshing:


New icon showing data as up to date:


Metrics Management page showing status of data refreshing and Last refreshed time:


File Upload

With Flash no longer supported at the end of the year with certain web browsers, we have updated how video files and image files are uploaded to your site. You will see slight changes to the file upload functionality on your site in areas where you can add videos or images (e.g. Member Profile, Exercise Library, Resources, Nutrition). 

The following file types are supported for video files (except in resource library): 
3gp, avi, mov, mp4, mpg, and wmv

The following file types are supported for image files:
jpeg, jpg, gif, and png

The following file types are supported in the resource library: 
doc, docx, pdf, txt, mp4, jpg, png, gif, ppt, pptx, xls, xlsx

Video upload:


Member Profile image upload:




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